They were honest with me and gave me some good advice.

Micah came out at 9:30 pm to fix my clogged... read moreMicah came out at 9:30 pm to fix my clogged up, flooding basment bathroom. Completely professional, thorough, and I definitely am keeping his number for future problems. Thanks Micah, you rock read less

Had a problem on the weekend and he was able... read moreHad a problem on the weekend and he was able clear the problem for me at a reasonable cost. Already scheduled for additional work I need to have done. Highly recommend! read less

He was very helpful in saving us money and he... read moreHe was very helpful in saving us money and he did a quality job that was done in time, I couldn't ask for better service and I would recommend them to anyone that has plumbing problems. Thank you , Sgt Smith's Drain service. read less

They did a great job at clearing my kitchen drain.... read moreThey did a great job at clearing my kitchen drain. I will use them for any plumbing problems that we might have in the future. read less

Micah was efficient and thorough. He did the job and... read moreMicah was efficient and thorough. He did the job and did not overcharge me. I would hire him again for future drainage issues. read less

Very knowledgeable hard worker

Arrived on time, very professional, cleared the drain in no time.

Quick response, great work and wonderful customer service.

Micah arrived on time, worked cleanly and efficiently and completed... read moreMicah arrived on time, worked cleanly and efficiently and completed the work in a reasonable period of time. He was friendly, profession and courteous. I definitely recommend Micah/Sgt. Smith Drain Cleaning Services. read less

Micah is a very trustworthy person.I felt totally comfortable with... read moreMicah is a very trustworthy person.I felt totally comfortable with him. He solved my drain problem in a very professional manner.. I wouldn't hesitate to recommend him and his services. read less

Great, friendly and prompt service. Very professional!!!! Would absolutely do... read moreGreat, friendly and prompt service. Very professional!!!! Would absolutely do business again!! read less

Micah was so friendy! The poor guy was ready to... read moreMicah was so friendy! The poor guy was ready to start his holiday but was so willing to help us out. We needed him to come that very day as we were leaving for Wyoming very early the next morning. The water was not going down in our toilet. We used a plunger and a snake without success and it was backing up into our bathroom sink and causing our kitchen sink to, for want of a better word, â gurgleâ . He originally asked if he could come in the evening which was definitely fine with us. He called me back shortly after weâ d ended our call and asked if he could actually come right then. OF COURSE! Fixed our problem and wasnâ t too costly for the work he did. Basically guarantees his work. Says if we have a problem within the week, he will come back at no charge. Within a month? Discounted rate. Great, great guy! read less

Prompt, courtesy, effective. Strongly recommend Sgt. Smith

Well... the drain pipe for my washing machine was clogged,... read moreWell... the drain pipe for my washing machine was clogged, I had my septic pumped out, still clogged, I snaked the pipe still clogged coming off of working 3 12hrs shifts I work in the Boston area and live in Maine, I am at my wits end ready to jump off the nearest cliff, kids chearing me on because I am so grumpy! Plumber plumber where are you... looking for a plumber, Sgt. Smith's Drain Ceaning Services, at sgtsmithsdraincleaning@gmail.com I would not normally advertise someone's buisness but if you are like me and need a good plumber with any problems, he was awesome! fixed drain, helpful hints and quick response was at my door the next day early in the am... now that is service at it's best! He explained the problem and recommended easy solutions to prevent future problems. Thank you, Lorell Lawrence read less

Excellent Service, Professional, Would hire again.

Fast easy service. Would hire again.

Small company. Son and father do all the work. He... read moreSmall company. Son and father do all the work. He was prompt and informed us of the situation then completed the work perfectly. read less

I was impressed with his professionalism, friendly manner and how... read moreI was impressed with his professionalism, friendly manner and how he got right down to fixing my clogged drain. I would certainly recommend him to anyone and would call him for any future plumbing needs. read less

Micah was very friendly & easy to talk to. He... read moreMicah was very friendly & easy to talk to. He did an excellent job repairing my kitchen pipes, plus unclogging 50 years of build-up inside my pipes, all with a smile & positive attitude from the minute we said hello till when the job was done & we said good-bye. 5 stars all the way. Hands down " Your the man" for the job. Thanks again, Micah. Job well done. read less

I was very happy with your company they were polite... read moreI was very happy with your company they were polite and found the problem very fast and corrected it read less

They are my new go-to all things drains! The... read moreThey are my new go-to all things drains! The response time was lightning and the scheduling prompt (next day at 10). Showed up on-time and was fast. Cleared my problem quickly. Very impressed with this company. Amazing is more accurate. Feel confident when you call that youâ ll be covered. read less

Replied promptly and solved the problem efficiently. The tech was... read moreReplied promptly and solved the problem efficiently. The tech was polite and neat. read less

Andrew was very professional with helping us find our problem.Walked... read moreAndrew was very professional with helping us find our problem.Walked us through everything.I will definitely pass their no. on to friends and it will go on our refrigerator.My sister and I thank you much Andrew. read less

Great service, highly recommend!

Having been on day 2 of a plumbing emergency with... read moreHaving been on day 2 of a plumbing emergency with no call back from the numerous numbers I called requesting emergency services, I was getting so defeated. I came across Sgts and decided to give another plumber a call. Well HALLELUJAH I did!! They got in touch with me almost immediately after putting in my request. They were so responsive and on top of everything. Andrew came right after the job he was on (and this was later on a Sunday evening) and was such a professional! Super friendly, knowledgeable, and all around nice guy. Fixed us up in no time! You?ve gained a new customer today! Thank you guys so much for ALL of your services! read less

When I first called someone answered the phone. I... read moreWhen I first called someone answered the phone. I got an idea on cost and said I had others to check on. I placed calls to 7 other plumbers and none of them got back to me. I called Sgt. Smith back and asked if they could do the job. They said yes and came the same afternoon. I was VERY IMPRESSED with the owner who came to do the job. He was very professional and let me know every step of the project he was doing to unclog the drain problem I had. I can't say enough of how well I was treated and his first rate customer service. I would highly recommend Sgt. Smith drain cleaning service to one and all. read less

Called me immediately after I got in contact with them.... read moreCalled me immediately after I got in contact with them. Dean was very pleasantly and knew his stuff. Iâ d hire them again. read less

Micah responded incredibly fast to my inquiry on Home Advisor... read moreMicah responded incredibly fast to my inquiry on Home Advisor and had someone out to my house within 2 hours on a Friday afternoon! Everyone else I spoke to couldn't guarantee even Sunday or Monday at the soonest! Fast and quality work! Will be using this company again and would HIGHLY recommend them! Thank you so much for quickly taking care of a stressful drain clog situation for a family of 8 with our only bathroom being out of commission!! read less

kind person with great customer service- fix took 2nd trip... read morekind person with great customer service- fix took 2nd trip to repair . would have preferred to have fix on 1st trip read less

Great !

great

Professional, courteous, knowledgeable,good value, clean, and Veteran owned

They helped me the same day. They were very nice... read moreThey helped me the same day. They were very nice and did a great job for a great price. read less

Very professional and prompt.

Great response. Felt the scope service was a tad expensive.... read moreGreat response. Felt the scope service was a tad expensive. All good. read less

Fast and reliable!

Andrew, Kyle, are Micha's employee, they Should get a raise... read moreAndrew, Kyle, are Micha's employee, they Should get a raise ! Great job crew. Solved a long term issue before I paid out big $$$. Extremely professional and very knowledgeable
knowled read less

Very professional and prompt. Real experts at drain problems.

Micah responded quickly to my call. He was professional, kind... read moreMicah responded quickly to my call. He was professional, kind and hard working. He patiently answered any questions I had. I would definitely call Sgt. Smith's Drain Cleaning Services should the need arise again. read less

He was extremely patient in explaining the problem and solution... read moreHe was extremely patient in explaining the problem and solution to this plumbing novice. read less

Very knowledgeable about our problem and knew exactly what to... read moreVery knowledgeable about our problem and knew exactly what to do to clear the problem. Had the appropriate equipment to clear our clogged pipes. Would highly recommend Micah Smith for your plumbing needs.. read less

Very highly recommend Sgt.Smithâ s.
Called after hours Micha came... read moreVery highly recommend Sgt.Smithâ s.
Called after hours Micha came right out and took care of everything!
Dry reasonable charge for after hours call out.
Very professional, neat and courteous!
If I ever have another drain problem Sgt.Smithâ s will be my first and only call!
Thank you ! read less

All was as expected, stuck to the task at hand,... read moreAll was as expected, stuck to the task at hand, completed on a timely manner along with cleanup. read less

Speedy reply . Arrived on time and cleared drain... read moreSpeedy reply . Arrived on time and cleared drain immediately. Very polite and professional. Will be my first call in future. read less

Micah Smith was so kind. Responded to my emergency, did... read moreMicah Smith was so kind. Responded to my emergency, did the job, explained everything and was fair in the cost. read less

Micah talked with me on the phone late on a... read moreMicah talked with me on the phone late on a Friday night when our bathtub was severely clogged. He told me a few things to try and fix it on my own first which actually worked. I didn't end up having to use his services that night but because he went out of his way like that I will definitely be giving him my business in the future! read less

He actually showed up on time, which today is a... read moreHe actually showed up on time, which today is a miracle, did great work. I would definitely recommend this company. read less

Prompt and right on time he did an awesome job... read morePrompt and right on time he did an awesome job fixed everything without any problems very happy read less

Micah and his dad were extremely accommodating and professional, contacting... read moreMicah and his dad were extremely accommodating and professional, contacting us quickly and fitting us in the same day. He took the time to explain everything and spent the extra time to make sure the job was done right. Even willing to come back the same week to correct an unusual piping situation. Very happy with the service and will definitely recommend! read less

Incredibly fast response, messaged them on a Monday evening about... read moreIncredibly fast response, messaged them on a Monday evening about having our two toilets replaced, Micah was able to get us in the books for Wednesday afternoon, 2 toilets, 45 minutes, amazing!!The price was VERY reasonable, Micah was very kind and professional, will definitely use Sgt. Smiths again in the future! read less

Friendly and fast service. Didn't ask for emergency service but... read moreFriendly and fast service. Didn't ask for emergency service but called in the morning and was attended to that same day! Everyone was very professional, from the office to scheduling and the plumber who came to our house. Very detail oriented and diligent on completing the job. I hope not to need their drain cleaning services again, but would be my first choice if I do. Services extend beyond just drain cleaning and I am very satisfied with the service provided. They made an unpleasant experience much easier to handle in multiple ways and the cost was very reasonable. Thank you for being an honest and great company. read less

Where do I begin.... My basement has never had any... read moreWhere do I begin.... My basement has never had any water issues, my husband has been away for work since June so it has been me trying to deal with this while he is away thousands of miles for work! We have had 3 floods in the past 5 weeks. My husband called Micah and he came right out to look at he issue and had us booked for a pump the very next week!! As bad luck would have it we got water in the basement last Thursday/ Friday, my husband called him told him of this and pushed us up for Tuesday:) Today Andrew came over to get a list of the things he would need for the sump pump, while he was here I showed him my side lawn with all the standing water! He immediately knew it was not normal as it was like a small geyser, asked if he could dig a little without hesitation I said please do! Minutes later I walked outside after calling my husband, and he said" want the good news?" He found the problem as to why my basement was flooding!!!! He found a very clogged drain, and unclogged it! Long story short no sump pump and and unclogged drain which we never knew we had and many dollars saved!!! These guys are a blessing, I have never been so thankful to have honest, dependable people. Andrew was a rockstar today, even told me to call this week if I had any issues after the rain. I will not use anyone other than these guys for drain issues ever again!!! Ty from Tony and Laura read less

What started off as a bit of a disastrous evening... read moreWhat started off as a bit of a disastrous evening turned into an opportunity to meet one of the nicest people I've met in a very long time.We'd had some warning signs of some plumbing issues lately (which my wife took a lot more seriously than I did, and I should have listened!). It came to a bit of a head tonight when toilets were bubbling, water that was "less than clean" started bubbling up into the tubs, and water was leaking out of the outflow pipe in the basement. Not awesome.We made some frantic calls to a number of places. Several just didn't service our area. Multiple said that the soonest they could get somebody out to us was Monday (one said 10 weeks!), and MANY just didn't get back to us.That is, until we came to Micah. Micah not only was willing to come out, after hours on a Friday night, but I genuinely cannot remember the last time I'd met this nice (or interesting) a person. He got us taken care of (THANK YOU AGAIN!), and is already planning to be back on Monday to fix the piece that was leaking.I SERIOUSLY cannot say enough good things about Sgt. Smith's Drain Cleaning Services read less

Micah did N excellent job, was very responsive and quick... read moreMicah did N excellent job, was very responsive and quick and came with mask. Would definitely recommend him for any plumbing needs. And reasonably priced and a vet! read less

Was very professional, fast, and extremely pleasant. Most. Reasonable with... read moreWas very professional, fast, and extremely pleasant. Most. Reasonable with price. Practiced Covid. I think we have found a new plumber for a long while. read less

Micah and his dad were extremely accommodating, affordable and professional,... read moreMicah and his dad were extremely accommodating, affordable and professional, contacting us quickly and fitting us in the same day. He took the time to explain everything and spent the extra time to make sure the job was done right. Even willing to come back the same week to correct an unusual piping situation. Very happy with the service and will definitely recommend! read less

I tried to install a sink and failed miserably. Being... read moreI tried to install a sink and failed miserably. Being without a sink for several days was not fun. Once I finally gave up the sarge came by on short notice. Fantastic service and communication. Quick turnaround, and reasonably priced. Everything you can ask for and will definitely do business with again. read less

Our kitchen sink was totally clogged and we had tried... read moreOur kitchen sink was totally clogged and we had tried all sorts of drain cleaners, none worked. Sgt. came out right away, wore proper PPE/mask etc and did a great job of clearing the drain. Very thorough and professional! We would highly recommend Sgt. Smith. read less

Next-day service, on time and professional

Sgt. Smith came out quickly and fixed a leaky toilet... read moreSgt. Smith came out quickly and fixed a leaky toilet and outdoor spigot. He was really nice and had everything done on time and within his stated estimate. Great person to work with. read less

Quick response. Very professional. Arrived when he said he would.... read moreQuick response. Very professional. Arrived when he said he would. Replaced a leaking toilet valve in no time. Would recommend to anyone with a plumbing emergency read less

This business is great in every way. They helped us... read moreThis business is great in every way. They helped us with out plumbing issues and beet there own estimate. And gave me another Veteran discount on top of that saved me hundreds of dollors highly recommend them read less

Sgt Smith installed a hose bib in our house. He... read moreSgt Smith installed a hose bib in our house. He was clean, reliable, and super friendly. He did the job efficiently and will recommend him to others! read less

I recently had a bathroom toilet issue and called Sgt.... read moreI recently had a bathroom toilet issue and called Sgt. Smith Drain repair they arrived the next day on time,in uniform and fixed the issue fast and right! I would not hesitate to refer these fine Veteran owned Company to all of my friends and Family. Thanks for a job well done! read less

I didn't know Mr. Smith until we established a professional... read moreI didn't know Mr. Smith until we established a professional relationship. Mr. Smith was extremely responsive and got back to me right away, which was my biggest issue in finding a plumber since June of 2019. His availability was amazing and was able to get to us two days after giving us a VERY fair quote. I found Mr. Smith after months of searching for a plumber who will do both big and small jobs. I am a new homeowner and I am so happy I found a plumber that I will continue to use as anything pops up. Since writing this above review on his Facebook, I have called Sgt. Smith and had me troubleshoot something that I thought was an emergency. He came early the next day to make sure it wasn't something urgent. He is willing to do any job and is very fair and transparent with his quote and rates. This guy rules, I'm so glad he relocated to the area. read less

I highly recommend Sgt. Smiths Drain Cleaning, Micah, the owner,... read moreI highly recommend Sgt. Smiths Drain Cleaning, Micah, the owner, is professional, courteous and will arrive on time for the estimate. He is punctual and very communicative. The prices are reasonable, especially considering the quality of his work. I've worked with Micah and very proud to see him out of the nest making a company based off honesty and integrity. Plus he's got a beard! read less

Our toilet was loose with a tiny water leak into... read moreOur toilet was loose with a tiny water leak into the basement. I called late on Friday afternoon & they picked up on the first ring. Jeffrey arrived on Saturday morning, texted when he was on his way, was super friendly/professional, and promptly fixed our bowl! Cleaned up everything when he was done. Pricing was reasonable and owner Micah was upfront about an additional charge for weekend or emergency work. DEFINITELY will be using/recommending these guys again. read less

Professional firm to work with. I appreciate they... read moreProfessional firm to work with. I appreciate they use the "old school" answering service; someone answers the phone, give them the info, and the owner called me within 30 minutes. Our house is in Conway, NH, 90 minutes from Berwick, but they came to take care of our blocked sewer line. I had to call on Thanksgiving day, they came out the next morning to address (they would have come on Thanksgiving if I needed...) Will definitely recommend to others, and will call them if the roots are a problem again! read less

Called about a clogged main line . On a Thursday... read moreCalled about a clogged main line . On a Thursday afternoon before holiday weekend starting Friday . Everyone from office member who answered call to technician who called me back to schedule to the tech that showed up was very friendly . Jeff showed up a mere couple hours after I called , he was friendly from the get , was sure to rule out other options before deciding I did need a snake and once we determined that, he quickly and thoroughly took care of the problem . I am an electrician by trade and know the value of customer interaction/pride in work and he provided both excellently. Price was fair with market and service was excellent would recommend . read less